Synthesia FAQs: Essential Guide to AI Video Generation in 2025

Synthesia FAQs: Common Questions and Answers

Welcome to our comprehensive guide on Synthesia FAQs : Common Questions and Answers, where I unpack everything you need to know about this powerful AI video generator. I'm Samson Howles, and here at AI Video Generators Free, we focus on giving you honest, practical insights into the best AI tools out there. This guide aims to clear up any confusion and help you understand Synthesia's amazing capabilities for your content creation.

By delving into our synthesia ai video generation review, you'll discover how this innovative platform can streamline your video production process and elevate your content quality. Whether you're a beginner or an experienced creator, Synthesia offers user-friendly features that cater to various needs and skill levels. Get ready to unlock new possibilities in your video storytelling with this cutting-edge technology.

We're going to dive deep into how Synthesia works, its digital presenters, and why it’s become a go-to platform for businesses looking to scale their video production. You'll find out whether the video quality is truly realistic, how its pricing plans stack up, and if you can even create a custom AI avatar of yourself. Plus, I'll explain the commercial usage rights and some key limitations. If you have more questions about AI video tools, check out our FAQs AI Video section for even more insights. We truly want to empower your business with cutting-edge AI video technology.

Are you Synthesia the AI video generator or the piano learning app?

We are Synthesia, the AI video generation platform that creates professional videos from text using artificial intelligence. Our tool features realistic AI avatars and high-quality voiceovers, designed specifically for businesses and content creators who need scalable video production. We are completely separate from and unaffiliated with the piano-learning application that shares our name.

Our platform specializes in creating professional video content such as employee training modules, marketing videos, product demonstrations, and educational content without requiring cameras, microphones, or human actors. The technology transforms written scripts into polished videos featuring lifelike AI presenters who can speak in over 120 languages and accents.

If you're looking to generate business videos, create training content, or produce marketing materials with AI avatars, you've found the right Synthesia. However, if you're interested in learning piano through a game-like tutorial app, you'll want to search specifically for “Synthesia piano app.” This distinction is important because both applications are innovative in their respective fields, but serve completely different purposes. Our focus remains exclusively on revolutionizing video production through artificial intelligence, helping businesses communicate more effectively and efficiently through high-quality video content.

What is Synthesia and what is it used for?

Synthesia is a leading AI-powered video creation platform that transforms plain text into professional, narrated videos featuring realistic AI avatars. Founded in 2017 and based in London, England, the platform uses advanced artificial intelligence to generate fully synthesized videos with accurate lip-syncing, eliminating the need for traditional video production equipment, studios, or human presenters.

The platform works through a simple three-step process: users input their script, select from over 150 diverse AI avatars representing various ethnic backgrounds, choose from more than 120 languages and accents, and the AI generates a complete video with natural-looking speech and facial movements. The technology mimics human speech patterns and phoneme pronunciation to create convincing digital presentations.

Primary business applications include:

• Corporate training and learning development, where companies create and update employee training materials across multiple languages quickly and cost-effectively.
• Marketing and sales teams use Synthesia to produce promotional videos, product demonstrations, and personalized outreach campaigns at scale.
• The platform excels at creating how-to guides, explainer videos, and customer support content that can be easily updated.
• Educational institutions and online course creators leverage Synthesia to develop consistent, professional instructional content without ongoing production costs.

The platform serves over sixty percent of Fortune 100 companies, demonstrating its enterprise-grade reliability and effectiveness for large-scale video production needs.

Is Synthesia a legitimate tool and is the video quality realistic?

Yes, Synthesia is a well-established and legitimate company trusted by major enterprises worldwide, including over sixty percent of Fortune 100 companies. The platform maintains high security standards with SOC 2 Type II compliance and GDPR compliance measures, along with dedicated trust and safety teams and comprehensive content moderation features to ensure responsible use of the technology.

The video quality and avatar realism represent some of the platform's strongest features. Synthesia's AI-generated videos deliver professional-grade output with natural-looking lip-syncing, subtle human-like mannerisms, and clear audio quality. The avatars exhibit realistic facial expressions and speech patterns that make the content engaging and credible for professional use cases.

While discerning viewers might identify the content as AI-generated upon close inspection, the quality exceeds the threshold needed for corporate training, internal communications, marketing videos, and educational content. The platform offers over 150 AI avatars with diverse ethnic backgrounds and supports more than 120 languages and accents, providing options suitable for global audiences.

For organizations requiring even higher authenticity, Synthesia offers custom avatar creation services where businesses can develop digital twins of real individuals. This feature costs $1,000 per year as an add-on to subscriptions and provides exclusive, branded video assets that enhance credibility and maintain consistent brand representation. The continuous algorithm improvements ensure that video quality and realism continue advancing, making Synthesia a reliable choice for professional video production needs.

How does Synthesia compare to competitors like HeyGen?

Synthesia and HeyGen are both prominent AI video generation platforms, but they serve different market segments and use cases effectively. Understanding their distinct strengths helps businesses choose the right tool for their specific video production needs.

The choice ultimately depends on your primary use case: Synthesia for scalable, professional corporate content, and HeyGen for dynamic marketing and social media videos.

Can I create a custom AI avatar of myself in Synthesia?

Yes, Synthesia offers custom AI avatar creation that allows you to develop a digital twin of yourself or designated team members. This powerful feature costs $1,000 per year as an add-on to your subscription and provides exclusive access to a personalized AI presenter that can deliver any script you provide.

The platform offers two creation options for custom avatars. The webcam AI avatar option allows users to create custom avatars using browser-based webcam recording, providing a convenient and accessible approach. For higher quality results, Synthesia recommends professional studio avatar creation, which involves recording three video clips of the designated person speaking directly to the camera for 2-3 minutes each, following specific guidelines provided by Synthesia's team.

Custom avatars deliver significant business value across multiple applications:

• Brand Consistency: Executives and experts can maintain a consistent presence in videos without repeated recordings.
• Personalized Outreach: Sales teams can leverage custom avatars for authentic and engaging prospect videos.
• Scalable Updates: Easily update training materials, policies, or announcements instantly, eliminating production delays.

This capability transforms how organizations approach video communication, making it scalable, consistent, and cost-effective while maintaining the personal touch that human presenters provide.

What are the limitations of Synthesia's AI videos?

While Synthesia excels at creating professional presenter-style videos, understanding its current limitations helps set appropriate expectations for your video projects. The platform is specifically designed for narrated, talking-head content rather than dynamic filmmaking or complex video production.

• Limited Physical Movement: Avatars are presented from the torso up and cannot walk, perform complex gestures, or interact with physical objects.
• Narrow Emotional Range: Avatars can adopt different tones (professional, friendly) but cannot express deep emotions like empathy, anger, or humor convincingly.
• No Interactive Dialogue: The platform cannot create scenes with multiple avatars conversing in the same frame; it's designed for single-presenter monologues.
• Commercial Use Restrictions: Videos with stock avatars cannot be used in paid advertising (social media ads, TV). Full commercial use requires a custom avatar.

Despite these limitations, Synthesia remains highly effective for its intended use cases of scalable, professional video communication.

What are Synthesia's pricing plans?

Synthesia offers two primary pricing tiers designed to serve individual creators and enterprise teams with different video production needs and budget considerations.

The Personal Plan targets individual users, freelancers, and small businesses, priced at $30 per month when billed monthly or $270 annually (equivalent to $22.50 per month for annual subscribers). This plan includes:

• 120 minutes of video creation per year
• Access to over 90 diverse AI avatars
• More than 120 voice options across multiple languages

The Enterprise Plan offers custom pricing based on team size and specific organizational requirements. Enterprise customers receive:

• Unlimited video creation capabilities
• Access to over 140 AI avatars
• Advanced collaboration features and custom branding
• Priority support and enhanced security features

Additional costs apply for premium features such as custom avatar creation, which costs $1,000 per year as an add-on to any subscription tier. Synthesia also provides a Free Plan that offers limited access to platform capabilities, allowing users to experiment with AI avatars and create short videos to understand the platform's potential before committing to paid subscriptions. For the most current pricing information, visit Synthesia's official pricing page.

Does Synthesia offer a free trial?

Yes, Synthesia provides multiple ways for potential users to experience the platform's capabilities before committing to a paid subscription. The company offers a Free Plan that serves as both a trial and a permanent entry-level option for users with minimal video production needs.

The Free Plan provides scaled-down access to Synthesia's core features, allowing users to experiment with selected AI avatars, create short videos, and understand the platform's workflow and output quality. This approach gives potential customers hands-on experience with the text-to-video creation process, avatar selection, and final video quality without financial commitment.

Users can access the free tier directly through Synthesia's website, where they can input scripts, select from available avatars and voices, and generate sample videos. This practical demonstration proves more valuable than traditional time-limited trials because it allows thorough evaluation of video quality, avatar realism, and overall platform suitability for specific use cases.

For users requiring full platform access, including the complete avatar library, longer video creation, high-resolution downloads, advanced editing features, and commercial usage rights, upgrading to paid plans becomes necessary. However, the free plan ensures that users can confidently evaluate Synthesia's value proposition before making financial commitments.

Can I use videos created with Synthesia for commercial purposes?

Commercial usage rights with Synthesia depend on the type of avatar used in your videos and your specific subscription plan. Understanding these distinctions is crucial for businesses planning to use AI-generated content in their marketing and sales activities.

Videos created using custom avatars (the $1,000 per year add-on) provide unrestricted commercial usage rights. These videos can be used across all business applications including website marketing, social media promotion, paid advertising campaigns, television broadcasts, monetized YouTube channels, paid online courses, and any other commercial distribution channels. Custom avatars offer complete freedom for business use because they represent exclusive digital assets created specifically for your organization.

However, videos featuring stock avatars (Synthesia's pre-built AI presenters) have important commercial restrictions. While these videos can be used for website content, organic social media posts, internal communications, and training materials, they cannot be used in paid advertising campaigns. This includes paid social media advertisements, Google Ads, television commercials, and other paid promotional placements.

All commercial usage requires an active paid subscription during video creation. Users retain rights to previously created videos even after subscription cancellation, but cannot generate new commercial content without maintaining their subscription. Always review Synthesia's current Terms of Service for complete details about usage rights, as policies may evolve.